Support

How can we help?

We're here to help you get the most out of Nibi.

Get in Touch

If you encounter any issues or find bugs in the Nibi app, we're here to help. Our support team is dedicated to ensuring you have the best experience with our application.

Contact Support
We typically respond within 24-48 hours.

Common Support Topics

Account & Login Issues

Problems signing in, resetting passwords, or accessing your account

Data Synchronization

Issues with syncing data between devices or restoring backups

Transaction Management

Help with adding, editing, or categorizing your financial transactions

Subscription & Billing

Questions about your subscription, billing, or payment methods

App Performance

Reporting crashes, slow performance, or unexpected behavior

Feature Requests

Suggestions for new features or improvements to existing functionality

Before You Contact Us

To help us resolve your issue quickly, please include the following information in your message:

  • 1Your device type and operating system version (iOS/Android)
  • 2The version of the Nibi app you're using
  • 3A detailed description of the issue you're experiencing
  • 4Steps to reproduce the problem (if applicable)
  • 5Any error messages you've received
  • 6Screenshots or screen recordings (if relevant)

Privacy Policy

Learn how we protect and handle your data

Terms & Conditions

Review our terms of service and usage guidelines

About Nibi

Learn more about our mission and features